Política de privacidad
Última actualización: mayo 19, 2026
1. Introducción
Condortrekk Expedition S.A. ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website condortrekkexpeditions.com and use our services.
2. La información que recopilamos
2.1 Información personal
Podemos recopilar información personal que usted proporcione voluntariamente cuando:
Register on the site, make a purchase or reservation, subscribe to our newsletter, fill out a contact form, or otherwise interact with us. This information may include your name, email address, phone number, mailing address, payment information, and passport or identification details required for tour bookings.
2.2 Información recopilada automáticamente
When you visit our website, we may automatically collect certain information including your IP address, browser type, operating system, referring URLs, access times, and pages viewed. We use Google Analytics 4 and Google Tag Manager to collect this data.
3. Cómo utilizamos su información
We use the information we collect to: process tour reservations and equipment purchases, send booking confirmations and trip details, respond to your inquiries and customer service requests, send promotional communications (with your consent), improve our website and services, comply with legal obligations, and process payments through our payment partners WeTravel and Payphone.
4. Cesión de sus datos
We may share your information with: payment processors (WeTravel, Payphone) to process transactions, tour partners and accommodation providers necessary for your booking, marketing platforms (Google Ads, Meta) for remarketing purposes (anonymized data only), and government authorities when required by Ecuadorian law.
No vendemos su información personal a terceros.
5. Cookies y seguimiento
Our website uses cookies and similar tracking technologies including Google Analytics 4 for website analytics, Google Tag Manager for managing tracking scripts, Meta Pixel for advertising purposes, and GTranslate for language translation services. You can control cookie preferences through your browser settings.
6. Seguridad de los datos
Implementamos medidas de seguridad técnicas y organizativas adecuadas para proteger su información personal. Sin embargo, ningún método de transmisión por Internet es 100% seguro, y no podemos garantizar la seguridad absoluta.
7. Tus derechos
Under Ecuadorian data protection law (Ley Organica de Proteccion de Datos Personales), you have the right to access your personal data, correct inaccurate data, request deletion of your data, object to processing of your data, and withdraw consent at any time.
8. Enlaces de terceros
Our website may contain links to third-party websites including WeTravel, TripAdvisor, and social media platforms. We are not responsible for the privacy practices of these external sites.
9. Cambios a esta política
Es posible que actualicemos esta Política de Privacidad periódicamente. Los cambios se publicarán en esta página con la fecha de revisión actualizada.
10. Contáctenos
Si tiene preguntas sobre esta Política de privacidad, contáctenos en:
Condortrekk Expedition S.A.
Reina Victoria N24-281 y Juan Rodriguez
Quito, Ecuador
Correo electrónico: sales@condortrekkexpedition.com
Teléfono: +593 99 515 6424